On September 12th an African American male goes into Chase Bank located in Delafield, Wisconsin to withdraw a undisclosed amount of money. During the man’s transaction the bank’s manger Athena Big (claims) to have noticed a fraud alert on the man’s account. Immediately, the consumer contacts Chase Bank corporate number while in the bank at the teller’s window.
As the man is contacting Chase Bank’s corporate office- Chase Bank’s manger Athena Big has called the local police. The local police surround the man, while he is standing in line.
However, you can hear the man on the video asking the Delafield, Wisconsin police surrounding him “why are you here?” The police explain to the man they were called due to a disturbance.
Needless to say, the other customers in the branch did not notice any disturbance and stood by while the man live streamed the entire incident on Facebook. Outraged, by the incident Facebook users begin to comment and repost the video. The video has been viewed by over 125,000 Facebook users as of today September 17, 2017.
Although, Chase Bank’s manager Athena Big made a false claim– the teller was advised by bank’s corporate office to process the man’s withdraw. All things considered, the Facebook posting received numerous comments, based on some the comments made consumers have stated this is the norm for Chase Bank employees to profile its customers.
On September 13, 2017 TMJ 4 News (Reporter Ben Jordan) ran a quick 2min segment in defense for its advertiser Chase Bank – TMJ 4 News reporter Ben Jordan deemed the man’s complaint a “CLAIM” stating, “The man claimed he was racially profiled.” Although, the video explicitly shows an issue resulted based on his race.
Chase Bank Continued to Roll Out More False Claims
The false claim by the manager Athena Big coupled with the false statement made by Chase Bank Public Relations (spokesperson) stating the bank contacted Lawrence and apologized was a complete lie- We caught up with Lawrence and he never received a call nor spoke with anyone associated with Chase Bank after the incident.
TMJ 4 News reporter Ben Jordan, released this statement without verifying the information. Clearly, we see an act of misleading FAKE NEWS and how TMJ 4 News jumped in to protect its advertiser Chase Bank –by trying to discredit the customer and belittle seriousness of the issue.
Meanwhile, Chase Bank customers former and present are still looking for answers…
In the event of crisis management it is a huge mistake to make false claims and lie to the general public. Chase Bank and its employee Athena Big muscled their way into trying to alter the public’s opinion- by announcing a shady apology that never happened on TMJ 4 NEWS.
However, consumers are becoming more aware of consumer disparities and misleading corporate bull crap. This type of public relations is deemed as inadequate and an outdated tactics used by an amateur public relations team– Corporations and big pockets are no longer persuading consumers by using their muscle to use media outlets to redirect the blame on innocent consumers. Fake news reports are truly becoming the thing of the future but consumers are not allowing it to alter right from wrong. I believe Chase Bank made a huge mistake and the company’s unprofessionalism and ability to lie in the public arena will be the reason it will have concerned American citizen closing accounts.
Do you know who’s overlooking your banking account?
#Chase Bank Public Relations Department and TMJ 4 News Use the Power of Media to Mislead the General Public... Consumers are becoming more aware -